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Subscription via email DL

I am using the email DL to subscribe to StatusPage updates for Incident and Maintenances that are posted to StatusPage. There are nearly 300 users in the DL. But no one in the email DL is getting the email notification from  the StatusPage. Just wanted to know if the email DL is supported to receive email notifications?

1 answer

0 votes
Abraham Atlassian Team Mar 12, 2021

Hey @mallappar ,

Thanks for reaching out. DL's are supported but not encouraged since they can cause some problems.

  • Users in the DL can hit unsubscribe, which will then unsubscribe the whole DL.
  • DL's can sometimes get blocked by our email provider if there are multiple bounces.

Please reach out to us via a support ticket so we can take a look and see what's going on!


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