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Subscribe To Updates Button Disappears

Jamie Jenkins
Jamie Jenkins May 19, 2021

Disclaimer - I am not at all a developer...

When I add some HTML code to the customer header, the subscribe to updates button will disappear from my status page. Not sure why....

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Hana Kučerová
Hana Kučerová
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May 20, 2021

Hi @Jamie Jenkins ,

please, is it possible to share, what exactly you are trying to add? Thank you.

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Jamie Jenkins
Jamie Jenkins May 20, 2021

<script charset="UTF-8" type="text/javascript">
window["adrum-start-time"] = new Date().getTime();
(function(config){
config.appKey = "*****";
config.adrumExtUrlHttp = "http://cdn.appdynamics.com";
config.adrumExtUrlHttps = "https://cdn.appdynamics.com";
config.beaconUrlHttp = "http://pdx-col.eum-appdynamics.com";
config.beaconUrlHttps = "https://pdx-col.eum-appdynamics.com";
config.useHTTPSAlways = true;
config.xd = {"enable":true};
config.resTiming = {"bufSize":200,"clearResTimingOnBeaconSend":true};
config.maxUrlLength = 512;
config.spa = {"spa2":true};
config.isZonePromise = true;
config.angular = true;
})(window["adrum-config"] || (window["adrum-config"] = {}));
</script>
<script src="//cdn.appdynamics.com/adrum/adrum-20.12.0.3360.js"></script>

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Hana Kučerová
Hana Kučerová
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May 20, 2021

Thanks, @Jamie Jenkins .

Oh, this is not just basic HTML, this is javascript. I'm not familiar with this "appdynamics" service, but these kind of scripts needs be inserted to a specific place on the page. So, could it be this script is not in the right place and therefore is affecting your page?

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Jamie Jenkins
Jamie Jenkins May 21, 2021

This script is much like a Google analytics beacon. It is recommended that the script be placed in the header, but is there another location I could put the AppD script, or, can you tell me the code I need to add to the header to keep the subscribe button visible? 

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Nick Coates
Nick Coates
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May 24, 2021

Hi Jamie,

Please add this into the 'footer' in the customization area, not the header. The are referring to add this to the <head> section but we do not have access to customize this.

See attached (I've tested and this works on my own pages).

Thanks,
Nick

Screenshot 2021-05-24 145109.png

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Jamie Jenkins
Jamie Jenkins May 24, 2021

Looks to be working as expected, thanks.

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