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Subscribe To Updates Button Disappears

Disclaimer - I am not at all a developer...

When I add some HTML code to the customer header, the subscribe to updates button will disappear from my status page. Not sure why....

1 answer

0 votes
Hana Kučerová Community Leader May 20, 2021

Hi @Jamie Jenkins ,

please, is it possible to share, what exactly you are trying to add? Thank you.

<script charset="UTF-8" type="text/javascript">
window["adrum-start-time"] = new Date().getTime();
config.appKey = "*****";
config.adrumExtUrlHttp = "";
config.adrumExtUrlHttps = "";
config.beaconUrlHttp = "";
config.beaconUrlHttps = "";
config.useHTTPSAlways = true;
config.xd = {"enable":true};
config.resTiming = {"bufSize":200,"clearResTimingOnBeaconSend":true};
config.maxUrlLength = 512; = {"spa2":true};
config.isZonePromise = true;
config.angular = true;
})(window["adrum-config"] || (window["adrum-config"] = {}));
<script src="//"></script>

Hana Kučerová Community Leader May 20, 2021

Thanks, @Jamie Jenkins .

Oh, this is not just basic HTML, this is javascript. I'm not familiar with this "appdynamics" service, but these kind of scripts needs be inserted to a specific place on the page. So, could it be this script is not in the right place and therefore is affecting your page?

This script is much like a Google analytics beacon. It is recommended that the script be placed in the header, but is there another location I could put the AppD script, or, can you tell me the code I need to add to the header to keep the subscribe button visible? 

Hi Jamie,

Please add this into the 'footer' in the customization area, not the header. The are referring to add this to the <head> section but we do not have access to customize this.

See attached (I've tested and this works on my own pages).


Screenshot 2021-05-24 145109.png

Looks to be working as expected, thanks.

Like Nick Coates likes this

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