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Stop statuspage notification when added as a subscriber

Hi there


We want to turn on component subscriptions for statuspage, and have notifications sent to certain distribution groups when incidents are created for certain components


Currently when you add someone as a subscriber they get an email to say you've been subscribed as per below

statuspage subscription notification.png

Is there any way to stop this being sent? Since we're subscribing dist. lists with potentially hundreds of users, we don't want them to get this notification



1 answer

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Carmen Nadeau
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 26, 2020

Hi Asher,

You can control via API if you want to send, or not, the email for the subscription confirmation

I don't know if each subscription plan offer this. I con confirm that we can do this with Business plan. 

Dave Parrish _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 28, 2020

Hi Asher, the option to skip confirmation is available via the authenticated API for all plan types. Here is the endpoint in question:

Just specify the optional `skip_confirmation_notification` parameter in the POST body, like this:

"subscriber": {
"email": "",
"skip_confirmation_notification": true

Thanks both, this has worked

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