Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Statuspage email advanced customization


In addition to the email customization feature that allows adding footer and changing colors, is there an option either by the Statuspage or an external tool to customize the email template, mainly the subject?

for example, the Postmortem email is sent like an incident and creates lots of confusion, the notified audiences think it is an incident notification.



1 answer

1 accepted

0 votes
Answer accepted
Mona Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 24, 2022

Hi Amit,

Good day! I am Mona from Atlassian Support.

I understand you are looking for customizable email templates with a descriptive subject for end-users. Unfortunately, at the moment, the only customization available is specific to the Footer message, change in color, logo & "send from email".

However, we have a feature request to add more email customization ability to our Statuspage product, and the ticket ID is STATUS-156.

We will keep you posted if there are any updates on this because the ticket doesn't provide any public access to our customers.

Mona Singh

Thank you for the prompt reply, is there a list of requested features and product road map?

Like Mona Singh likes this
Mona Singh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 27, 2022

Hi Amit,

Thanks for your reply. Unfortunately, we do not have Statuspage Feature Requests publicly accessible for customers at the moment.

Therefore, we will make sure to notify you if there’s any development on this request or you can reach out to us by creating a Support ticket and sharing the ticket ID: STATUS-156 and we’ll let you know the latest updates.

Also, you can check out this link to know more about the product roadmap.

Hope it helps and do feel free to write back if you have any further queries and we’ll be happy to help :)

Mona Singh

Like Amit Levi likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events