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StatusPage.io Slack Alert Filter by Component does not work

Khoi Do October 6, 2020

I'm using the Slack integration support to send statuspage.io alerts to certain slack channels depending on the component impacted. There is an option to filter by component but it doesn't seem to work. An incident to ANY component would trigger an alert to the slack channel.

Is this a known bug? Has anyone else run into it?

Thanks!

1 answer

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Answer accepted
Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2020

Hey there! 

I have gone over this integration do you have the Incidents tick box ticked?

If you have this ticked you will receive notifications on all incidents to this channel.Image 2020-10-09 at 12.01.53 pm.png

If you are wanting to receive notifications just on the affected component, leave just the Components tick box ticked.

Thanks,
Connor

Khoi Do October 9, 2020

Ah, thanks Connor. I will try that out.

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Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2020

No problems @Khoi Do 

Let me know if this work for you :)

Khoi Do November 3, 2020

This worked. Thank you!

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Connor Eyles
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 3, 2020

Glad to hear 😊

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