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Atlassian Community Hero Image Collage Slack Alert Filter by Component does not work

I'm using the Slack integration support to send alerts to certain slack channels depending on the component impacted. There is an option to filter by component but it doesn't seem to work. An incident to ANY component would trigger an alert to the slack channel.

Is this a known bug? Has anyone else run into it?


1 answer

1 accepted

1 vote
Answer accepted
Connor Eyles Atlassian Team Oct 08, 2020

Hey there! 

I have gone over this integration do you have the Incidents tick box ticked?

If you have this ticked you will receive notifications on all incidents to this channel.Image 2020-10-09 at 12.01.53 pm.png

If you are wanting to receive notifications just on the affected component, leave just the Components tick box ticked.


Ah, thanks Connor. I will try that out.

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Connor Eyles Atlassian Team Oct 11, 2020

No problems @Khoi Do 

Let me know if this work for you :)

This worked. Thank you!

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Connor Eyles Atlassian Team Nov 03, 2020

Glad to hear 😊

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