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Status Page is stuck on a status that should have been removed, how do I clear it?

Guys, Our status page is stuck on Partial Outage, and I have resolved all issues as well as deleted all test issues. There is no outage that is informing the Partial Outage status showing on the page, but yet it remains. I created a test issue and tool it through to Resolved because I thought that might resolve the issue, but still nothing. Please assist with this, thanks.



1 answer

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Siddhartha Mohapatra
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 25, 2021

HI Mungai

This is Siddhartha thank you for reaching out. 

I do not see any email address related to the Statuspage account. I tried finding an email address associated with this account that you used to create this post however unfortunately there is no email address updated.

May I have the Stauspage URL & would you mind checking if all the components are operational?

Waiting to hear from you.

Siddhartha Mohapatra
Senior Cloud Support Engineer

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