You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I've copied the code from the Status Embed and pasted it into my HTML, and it works and shows up perfectly on my local environment, but when pushed to either Staging or Production, it's not showing.
If I manually called the statusEmbedTest() function, it shows the popup - but it does not show when there are open incidents. There are no JS errors or console messages, so nothing breaks there.
Looking at the Status Embed page, I see this at the top: "Your status embed is not online. Copy/paste the code snippet into your web page to finish deploying." - not sure if it's related, perhaps?
Thanks for reaching out about the Status Embed feature. That is a bit odd that it isn't showing up for you. The only thing I can think of regarding this is to double check the information here: https://support.atlassian.com/statuspage/docs/create-and-configure-the-recommended-status-embed/
There are a lot of caveats on that help page that could be the culprit.
If everything on there checks out, I think this might be better handled through a support ticket. That way we can dive deeper into your page, check out your website and see how it interacts with the Status Embed.
Thanks for reaching out in the community!