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Status API Endpoint Information



I need to read the incidents from the Status Page using Status API.

Can you provide the information of the endpoints, 




1 answer

0 votes
Darryl Lee Atlassian Team Mar 16, 2022

Hi @Ravindranath ,

This is Darryl. I am here to help.

Understand that you would like to make API requests to obtain the details of the Incidents on your Statuspage.

First, you need to find or create your API Key for your Statuspage. The instructions are described in this document, which is also the same place where you can find the important {page_id}.

Next, please incorporate with the API Key and {page_id} obtained from the previous step to make a Get a list of incidents API request to have the full list of existing incidents on your Statuspage.

Finally, please incorporate the API Key, {page_id}, and the {incident_id} from the previous steps to make Get an Incident API requests to retrieve the details of the wanted incidents.

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Hi @Darryl Lee 

Thank you for the information provided.

I framed the API Url as{page_id}/incidents/unresolved?page=1&per_page=100

Content-Type: application/json
Authorization: Bearer {Organization API keys}

We are running the Url in Postman tool, Sometimes we are getting JSON results and most of the time getting the error as "Too many requests, enhance your calm".  (we tested for  5 mins interval. gap between 2 calls in postman.).

Darryl Lee Atlassian Team Mar 21, 2022

Hi @Ravindranath ,

From your description, this requires further technical investigation.

Please create a support ticket via this link so that we can help you better.

Thank you.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Hi @Darryl Lee 

Thank you, created a support ticket with reference Id : SPSP-25292.

Like Darryl Lee likes this
Darryl Lee Atlassian Team Mar 22, 2022

Fantastic, @Ravindranath !

Please stay tuned on that support ticket and our teammates will help you from there with this issue.

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