Question about Audience-specific page pricing

[Hao Lv]

Based on this page, https://support.atlassian.com/statuspage/docs/audience-specific-page-pricing/

I have two questions:

1. What's the difference between user and team member, and could users sign in by sso?

2. Audience-specific pages are standalone pages, is this mean we can deploy statuspage inside our data center?

[Mark Campbell-Vincent]

Hi @Hao Lv -

Welcome to the Statuspage community!

1. Users are subscribers on an audience specific page. They will be notified whenever an incident occurs. Users are also added to Groups so they can only see certain components/services being updated. They are able to sign in via SSO to see the page.

Team members on the other hand are admins of the Statuspage account. They can create incidents, manage users and take other admin actions. Team members use a separate SSO from Users: Team member SSO(Admin SSO). User SSO(Audience page viewer SSO).

2. Audience specific pages are standalone based on pricing, not on where it can be hosted. Statuspage is hosted in the cloud, so all features/pages provided can only be accessed via cloud.

Hope this helps!