Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Notification is not receiving when incident status is updating . ( status embed method) Edited

I have configured the status embed in my HTML page. The notification message is being received correctly while a new incident is created. But it's not sending notifications while I update an incident status.

2 answers

2 accepted

1 vote
Answer accepted

Hi @IBKAR BIN IBRAHIM -

Welcome to the Statuspage community! This is the intended behavior. The status embed will only pop up when an incident or maintenance is created, not for updates.

1 vote
Answer accepted
Nikola Atlassian Team Nov 23, 2020

Hi @IBKAR BIN IBRAHIM ,

 

Just to add to what Mark already said, regarding how Status embed works.

When you enter a new incident or maintenance on your status page, the status embed updates in real-time to display the incident title and description. The status embed does not appear on the page if there is no ongoing incidents or maintenance.

The status embed is also shown 24 hours prior to the maintenance occurring and during ongoing maintenance. until the page viewer closes the status embed flag.

In multiple incidents occur simultaneously, the status embed displays the incident with the highest severity and the number of another incident/maintenance

 

I hope this helped.

Cheers,

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

896 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you