Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,994
Community Members
 
Community Events
176
Community Groups

Not seeing component subscriptions on page.

Has anyone run into this issue where they have enabled component subscriptions, but the option is not showing up on the status page?

1 answer

1 accepted

0 votes
Answer accepted
Robert Atlassian Team Sep 02, 2021

Hi @David Medina !

 

Subscribers use the same "Subscribe to updates" button for component subscriptions. Once they confirm their subscription, they are directed to a page where they can select which components to subscribe to. 

What your subscribers see


A subscription confirmation email is sent to the subscriber. When they select Confirm subscription they’re taken to the status page. The subscriber then needs to select the Subscribe to updates button, enter their email address, and select Subscribe again. A component selection screen appears, where the subscriber can select which components they want to receive updates for. They’ll Save these preferences and begin receiving updates for those components.

You can find some more information on this flow in our component subscription  documentation: 

https://support.atlassian.com/statuspage/docs/enable-component-subscriptions/

 

Hope this helps!

Ok, thank you for that. Never realized it would be a separate page customers would get taken to, I was assuming there would be some options on the components themselves on the status page. Thanks for clearing that up!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events