Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Not seeing component subscriptions on page.

Has anyone run into this issue where they have enabled component subscriptions, but the option is not showing up on the status page?

1 answer

1 accepted

0 votes
Answer accepted
Robert Atlassian Team Sep 02, 2021

Hi @David Medina !


Subscribers use the same "Subscribe to updates" button for component subscriptions. Once they confirm their subscription, they are directed to a page where they can select which components to subscribe to. 

What your subscribers see

A subscription confirmation email is sent to the subscriber. When they select Confirm subscription they’re taken to the status page. The subscriber then needs to select the Subscribe to updates button, enter their email address, and select Subscribe again. A component selection screen appears, where the subscriber can select which components they want to receive updates for. They’ll Save these preferences and begin receiving updates for those components.

You can find some more information on this flow in our component subscription  documentation:


Hope this helps!

Ok, thank you for that. Never realized it would be a separate page customers would get taken to, I was assuming there would be some options on the components themselves on the status page. Thanks for clearing that up!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,056 views 8 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you