The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
We are not getting Incident Created Messages Via SMS.
We only get notified of Resolved Incident.
Any Idea why?
Hi,
Have you checked your notification settings?
Regards,
Howard
Yes, SMS is ticked in notification settings. We do get the "Resolved Notifications" but not the initial notification when the incident was created.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
To enable it, you should add an SMS contact and a notification rule that notifies this contact on Settings > Profile Settings. The SMS content includes the alert message and the short URL for the alert. SMS notifications sent by Opsgenie include a short URL that opens up the web browser and displays the alert details. Users can view alert details, and execute any default or custom action using the view that is displayed.
Please note that Opsgenie aggregates SMS notifications and will send SMS messages in at most 1 minute intervals. Events occurring in-between the intervals of 1 minute will be aggregated for the next SMS/Voice notification.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.