I have gone through the documentation of https://support.atlassian.com/statuspage/docs/set-up-the-jira-software-integration/
but after following the instructions I am not able to do as it is not clearly mentioned what to do.
Can anybody help me in this ?
Thanks in advance
Can anyone speak to what the solution actually was?
I see the integration to JiraServiceDesk, but not one to JIRA Cloud. My Org uses a classic JIRA project to track Production issues - we want to have statuspage automatically 'see' a regular JIRA project to automatically update the internal facing status page, and not rely on another JSD project unless it's absolutely necessary.
I suspect I could create a JSD project and use automation to then drive the classic project, but that seems cumbersome.
I'm going to answer my own question - it took some digging to solve this for our org.
Statuspage has several integrations, and depending on which set of Atlassian products you have, WHEN you got them, and which plugin you installed, the answer can be different.
We eventually ended up converting Jira service desk to Jira Service management, THEN we migrated all our Atlassian accounts (Statuspage, JSM, Opsgenie) into a single organization - THEN we got the integrations to work.
If you're running into this problem, you may need to also migrate existing accounts!
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events