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No Subscription Button

I've turned on email subscriptions and don't have any custom HTML on the status page. However, there is no subscription button available on the live site. Is there a step I'm missing here? The only thing we've added is a Cover Image so I expected the button to be automatically added after turning on subscriptions. 

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1 answer

1 vote
John M Atlassian Team Aug 12, 2022

Hi Caitlin,

Can you please try going to Subscribers >> Options (dropdown on the right-hand side) >> Settings - and make sure at least one of the delivery types is checked?

2022-08-12_11-40-26.png

If that is not the issue, please open a support ticket here so we can take a look at your account.

Email is checked off so I will open a support ticket. Thanks for your reply 

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