Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Limiting notifications to only certain users


I have two different pages in status page -- one internal and one external. I've separated the user accounts to have access to the internal page or the external page. But all users get notifications if, for example, a component on the internal page is set to something other than operational for a long time. How can I limit these statuspage warnings so they only go to the accounts that have access to the internal page?

1 answer

Hi Ross,
Egor here with the StatusPage support team, thanks for reaching out! 

It looks like your users are getting Long-running degraded component notifications. They are receiving these notifications as team members and not subscribers.

You can turn off these reminders, please see the following page to find out how to turn them off and additional info about notifications we send -

Please let me know if you have any other questions.

I wish you a beautiful day ahead. 

Best Regards,


Hey, Egor. I'm getting a 404 at that link above. 

Yes. that's right. The team members are getting notifications and I'd like to be able to adjust those. We had team members who had no access to a certain status page receiving those notifications. We have a couple status pages in our instance and groups of members for each.

Egor Atlassian Team Jun 08, 2021

Hey Ross,

There was a white space in the link. Please try to use the following one  -

I'm afraid that you cannot adjust notification preferences for other users and each affected person should follow the steps described in the article to adjust it. 

You can have multiple pages on your org, but team members (admins of SP) have access to all of your pages and have control over your components/incidents, and so on. 

Thank you,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

2,397 views 6 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you