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Is there any way to automate incident entry on status page?

Code Connect
Code Connect Jul 13, 2022

We are looking for a solution that could help us to automate the entry of incidents on the status page.

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Darryl Lee
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 14, 2022

Hi @Code Connect ,

This is Darryl. I am here to help. 😃

As I am not quite sure about this inquiry here, would you mind letting us know:

  1. If this is an inquiry for Statuspage features, not Opsgenie?
  2. Please elaborate on the expected workflow and outcome of this automation you mentioned.

Thank you.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

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Code Connect
Code Connect Jul 14, 2022

Hi @Darryl Lee 

Thank you for responding to my query!

This is an inquiry for statuspage feature. So basically to monitor the uptime of our servers we have configured them on statuspage . Whenever we have a new incident/maintenance we have to manually add that to the statuspage. We want the ability to automate this process through which we can add the incidents/maintenance to the corresponding components.

 

Appreciate your input!

Thank You & Regards!

Sajan Varma
Code Connect Team, FIS

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Darryl Lee
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 18, 2022

Hi @Code Connect ,

Thanks for the confirmation.

To have the automation, I would suggest the following approaches:

  1. Statuspage API.
  2. Component Automations such as Email Automation.
  3. 3rd-party integration to automatically create and sync the status for Incidents & Components. Such as Opsgenie integration and you can spin up a new Opsgenie trial via this link.

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

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Code Connect
Code Connect Jul 19, 2022

Hi @Darryl Lee 
Thanks for the suggestions!

We'll try the suggested solutions and will get back in case we need any help.

Really appreciate your quick support.

Thank You & Regards!

Sajan Varma
Code Connect Team, FIS

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Darryl Lee
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 19, 2022

No problem at all @Code Connect!

Hope you'll find the best setup for your operations soon.

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