Is it possible to customize Incident Impact Terms?

[Jonathan Franconi]

Hi,

Is it possible to customize the current list of Incident Impact terms? For example the current list is:

Here's the full list:

• "operational"
• "under_maintenance"
• "degraded_performance"
• "partial_outage"
• "major_outage"

These have been fairly standard for years in the platform. We have some requests to customize this list that better communicates the impact to a service. Is this possible to customize?

TIA!

Jonathan

[Howard Nedd]

Hi Jonathan,

You can customize the names of the different component statuses. For example, you can change "Operational" to "Everything's Great!"

Here is the JS to do so:

https://bitbucket.org/atlassian/statuspage-sample-customizations/src/master/custom_component_statuses_js/custom_component_statuses.html

Hope that helps.

Regards,

Howard

[Jonathan Franconi]

Yes we know this, I should been more specific. This just changes the display in consumption. It would change the API response and internal Admin UI status's. It makes it confusing for integrations/humans to keep track of mapping whats different in the JS vs product. Guess thats not possible. Thanks.