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Is it possible to customize Incident Impact Terms?

Jonathan Franconi April 22, 2022


Is it possible to customize the current list of Incident Impact terms? For example the current list is:

Here's the full list:

  • "operational"
  • "under_maintenance"
  • "degraded_performance"
  • "partial_outage"
  • "major_outage"

These have been fairly standard for years in the platform. We have some requests to customize this list that better communicates the impact to a service. Is this possible to customize?



1 answer

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Howard Nedd
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April 22, 2022

Hi Jonathan,


You can customize the names of the different component statuses. For example, you can change "Operational" to "Everything's Great!"


Here is the JS to do so:


Hope that helps.




Jonathan Franconi April 22, 2022

Yes we know this, I should been more specific. This just changes the display in consumption. It would change the API response and internal Admin UI status's. It makes it confusing for integrations/humans to keep track of mapping whats different in the JS vs product. Guess thats not possible. Thanks.

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