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I am trying to set up a statuspage for one of our apps. When I went to create it, either I did something wrong or the default behavior is to create it in an entirely new organization. Is .. that expected? I didn't really want to have to manage multiple organizations just for the statuspage and can't find any way to move it to a different organization. I created a support ticket but they haven't responded.
I want to activate the statuspage but don't want to do that if it's set up incorrect (in the wrong org).
Hi there Monte,
Thanks for writing into Community, I'm Talar from the Atlassian Statuspage support team, happy to help!
There are two main options to move the Statuspage into the same Atlassian Organisation as your other Atlassian Apps. Before I detail them, some background info that will be helpful:
We generally advise customers to run 2 sites in their Atlassian org, one for their main, and one for their Statuspage product unless they are on the new "centralised user management" structure.
Option 1 - Different Sites, One Organisation (available for all customers):
If you'd like to have the Atlassian Site that holds your Statuspage under the same Atlassian Organisation as your other apps, this can be done as a self-serve exercise. Please follow the steps detailed: https://support.atlassian.com/organization-administration/docs/transfer-products-to-another-organization/
Option 2 - Same Site for all (requires additional checks to confirm if this can be achieved)
If you'd like to have Statuspage under the same Atlassian Site as the rest of your Atlassian Apps, you will need support to confirm this is possible for your site, and also to make the moves for you.
Monte, I've replied to your support ticket so we can work through your options there.