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How to send notification to subscribers about a historical incident?

How do I send an incident notification for a historical incident to email subscribers? The problem is that I am not able to mark components for past incidents and subscribers are subscribed to components. What's the recommendation for this?

1 answer

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Hi @Khoi Do -

There currently isn't a direct way to send notifications for backfilled incidents since you can't choose impacted components. As a workaround, you can create a regular incident, add impacted components and inform the subscribers that this is for a past incident.

 

Hope this helps!

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