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How to keep postmortem private

How can we keep some comments or discussions about an incident internal only?

Many times we don't need to make all details public but keep as repository for history and for internal collaboration.

1 answer

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Answer accepted
Jesse Klein Atlassian Team Sep 23, 2021

Hello Henry,

This is Jesse from the Statuspage support team. Thank you for reaching out in the community. Postmortems are part of the incident communication process and if you have a public page, the postmortems will be public as well. For now, we would recommend not posting them within Statuspage and use another tool like Confluence or similar if you wish it to remain private. You could also create a private page for your team to have that place as well.

I will also add a feature request to our team regarding this just to have it on record in case this is something that would prove valuable for a lot of teams. Thanks for the suggestion! I hope you have a fantastic rest of the week!

Regards,
Jesse

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