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How to Change "Past Incidents" to "Past Events" on StatusPage

Is there a way to change "Past Incidents" to "Past Events" on my Status Page? Apparently European customers dislike the word Incidents, but also, the Maintenances also appear under Incidents?

2 answers

2 votes
Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 30, 2021

Hello Bill,

This is Jesse from the Statuspage support team. Welcome to the community and thanks for the question around changing the names of incidents to events.

The main way to make these changes would be to utilize custom HTML, CSS, or JS. This is all based on what tier you have so having a business tier makes that possible to do all the customizing. While I don't have specifics on how you would change it due to it being custom, you can find some examples here: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/

Outside of that, there's really not a way to make that change. For maintenances, if you schedule it, they should show up as a maintenance. Maintenances are technically considered incidents but they should be treated slightly differently when scheduled.

Hopefully that helps with some information. I hope you have a great day!

Regards,
Jesse

HI Bill - Were you able to find something for this?  Our IRT team is requesting we change the same filed to reduce confusion with Incidents vr Events and I'm having an issue getting this figured out.  thanks 

So I post then I figure it out.  Typical.  Now I just need to figure out the format to change the font.   I'm sure the real coders will tell me how I'm doing this wrong. 

 

<script type="text/javascript">
$( document ).ready(function() {
$("#past-incidents").replaceWith("Past Events");
});
</script>

Check... Did this really work for you? It does not work for me! Could you solve it?

Yes it works for us.  Maybe its a version issue, I'm using a Private Page. I placed is in the footer section of Customize Page. Sorry it did not work for you.  I'm not a programmer so it took me a bit of testing to get it to work.   

Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 14, 2023

Hi everyone,

I also tried adding this to my footer and was able to get it to change to Past Events. I tried this with no other custom code on my page. @Emiliano Fernando Cicarelli if you have other custom code, it might be related to that but if you add this custom script that StegR added at the end of everything else in the footer, this will make it more likely to work.

Regards,
Jesse

Hi Jesse Klein in my case no! And published and nothing.

Captura de pantalla 2023-04-18 a la(s) 19.45.32.png

Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 19, 2023

Hi @Emiliano Fernando Cicarelli 

I just checked your screenshot. It looks like there is a typo. Instead of:

$( document ).ready(function()

I see you have:

$( documento ).ready(function()

Hopefully, that helps fix the issue.

Regards,
Jesse

Hi @Jesse Klein you are a genius.

Muchas Gracias,

Best Regards,

Emiliano

Like Jesse Klein likes this
Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 21, 2023

Glad to hear that is what it was! I hope you have a fantastic weekend!

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