How to Change "Past Incidents" to "Past Events" on StatusPage

[Bill McElroy]

Is there a way to change "Past Incidents" to "Past Events" on my Status Page? Apparently European customers dislike the word Incidents, but also, the Maintenances also appear under Incidents?

[Jesse Klein]

Hello Bill,

This is Jesse from the Statuspage support team. Welcome to the community and thanks for the question around changing the names of incidents to events.

The main way to make these changes would be to utilize custom HTML, CSS, or JS. This is all based on what tier you have so having a business tier makes that possible to do all the customizing. While I don't have specifics on how you would change it due to it being custom, you can find some examples here: https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/

Outside of that, there's really not a way to make that change. For maintenances, if you schedule it, they should show up as a maintenance. Maintenances are technically considered incidents but they should be treated slightly differently when scheduled.

Hopefully that helps with some information. I hope you have a great day!

Regards,
Jesse

[StegR]

HI Bill - Were you able to find something for this?  Our IRT team is requesting we change the same filed to reduce confusion with Incidents vr Events and I'm having an issue getting this figured out.  thanks 

[StegR]

So I post then I figure it out.  Typical.  Now I just need to figure out the format to change the font.   I'm sure the real coders will tell me how I'm doing this wrong. 

<script type="text/javascript">
$( document ).ready(function() {
$("#past-incidents").replaceWith("Past Events");
});
</script>

[Emiliano Fernando Cicarelli]

Check... Did this really work for you? It does not work for me! Could you solve it?

[StegR]

Yes it works for us.  Maybe its a version issue, I'm using a Private Page. I placed is in the footer section of Customize Page. Sorry it did not work for you.  I'm not a programmer so it took me a bit of testing to get it to work.   

[Jesse Klein]

Hi everyone,

I also tried adding this to my footer and was able to get it to change to Past Events. I tried this with no other custom code on my page. @Emiliano Fernando Cicarelli if you have other custom code, it might be related to that but if you add this custom script that StegR added at the end of everything else in the footer, this will make it more likely to work.

Regards,
Jesse

[Emiliano Fernando Cicarelli]

Hi Jesse Klein in my case no! And published and nothing.

[Jesse Klein]

Hi @Emiliano Fernando Cicarelli 

I just checked your screenshot. It looks like there is a typo. Instead of:

$( document ).ready(function()

I see you have:

$( documento ).ready(function()

Hopefully, that helps fix the issue.

Regards,
Jesse

[Emiliano Fernando Cicarelli]

Hi @Jesse Klein you are a genius.

Muchas Gracias,

Best Regards,

Emiliano

[Jesse Klein]

Glad to hear that is what it was! I hope you have a fantastic weekend!