How long after you dismiss the statuspage embed notification, it comes back or shows up again?

[Ishan Purohit]

I have deployed statuspage embed on our webpages using google tag manager. The trigger is all pages view. Once I dismiss or close the statuspage notification , how long  will it take to show up again ?

[Darryl Lee · Accepted solution]

Hi @Ishan Purohit ,

This is Darryl, Statuspage Suport. I am here to help. :)

Understand that you would like to know will the status embed notification be showing up again after closing it.

Please note that the status embed will only display the notification whenever there is an Incident or Maintenance that occurs.

Once the message box is closed in that browser, it's considered as an acknowledgment and it WILL NOT show up again.

The reason behind this is to prevent message/notification fatigue and the negative experience to the user.

Hope this is helpful.

Kind regards,
Darryl Lee
Cloud Support

[Ishan Purohit]

Hey @Darryl Lee will the notification show again if the current incident is updated or will it show only if a new incident occurs.

[Darryl Lee]

Hi @Ishan Purohit ,

The Status Embed is only capable of popping up the message box for Incident/Maintenance creation, not for any other updates.

Here is the documentation for your reference -> Status Embed 

When you enter a new incident or maintenance on your status page, the status embed updates in real-time to display the incident title and description. The embed does not appear on the page if there are no ongoing incidents or maintenance.

Hope this is helpful.

Kind regards,
Darryl Lee
Cloud Support