Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do you add a component to an existing incident in Statuspage?

I need to add a component that wasn't originally included at creation time of an incident.  

For example, when I created an incident I only specified ComponentA, but after the incident was posted and resolved, I realized that it impacted ComponentB as well. 

Is there a way to add ComponentB to that incident?



1 answer

1 accepted

0 votes
Answer accepted

Hi @Greg Lee ,

Welcome to the Atlassian Community!

At the moment there is no way to add a component to an active incident. I do believe this has been raised with the product team. I'll check with the team and let you know.

The way we have handled this previously at Broadcom is by creating a new incident and duplicating the content. I will admit, this probably has only ever happened once or twice in the 6 years we've had Statuspage.

Note: There currently isn't a great way to request or upvote Statuspage ideas/requests/enhancements. However, this is something I am talking to Atlassian about.


Thanks for the workaround.  It hopefully will be a rare event as you experienced.  Thanks!

Like Nick Coates likes this

I have noticed this is now possible, now you have an edit option next to the components affected section.

You are required to publish an update to complete that process so you have to bear in mind that to some subscribers it might be the first communication they see. 

Suggest an answer

Log in or Sign up to answer
Site Admin

Atlassian Community Events