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How do you add a component to an existing incident in Statuspage?

I need to add a component that wasn't originally included at creation time of an incident.  

For example, when I created an incident I only specified ComponentA, but after the incident was posted and resolved, I realized that it impacted ComponentB as well. 

Is there a way to add ComponentB to that incident?

 

Thanks!

1 answer

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Answer accepted
Nick Coates Community Leader Jun 07, 2021

Hi @Greg Lee ,

Welcome to the Atlassian Community!

At the moment there is no way to add a component to an active incident. I do believe this has been raised with the product team. I'll check with the team and let you know.

The way we have handled this previously at Broadcom is by creating a new incident and duplicating the content. I will admit, this probably has only ever happened once or twice in the 6 years we've had Statuspage.

Note: There currently isn't a great way to request or upvote Statuspage ideas/requests/enhancements. However, this is something I am talking to Atlassian about.

Thanks,
Nick

Thanks for the workaround.  It hopefully will be a rare event as you experienced.  Thanks!

Like Nick Coates likes this

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