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How do we change the PRODUCT ADMIN on our Statuspage when he has left the company?

Jan Christensen
Jan Christensen Feb 02, 2022

We're in the pickle that the PRODUCT ADMIN of our Statuspage account has left the company, and his mailbox that carried the login has been shredded.

How do we go about changing that role to one of us still with the company?

Cheers.

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Don Masten
Don Masten
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Feb 02, 2022 • edited

Have the email address set as a alias on a existing email account. Email should route to the existing email account. If you don't know the pw, just the forgot pw feature.

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Jan Christensen
Jan Christensen Feb 04, 2022

Hey Don. The mailbox of the employee who is currently PRODUCT ADMIN no longer exists.

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Don Masten
Don Masten
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Feb 04, 2022

I'm not sure what system you use for email. Hope this helps. This is how to create a email alias in gmail. 

https://support.google.com/a/answer/33327?hl=en

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