How do I get this Pingdom notice off of my page settings?

[inger.klekacz]

I can't seem to find a way to get rid of this yellow-orange alert bar at the top of my page.

We no longer have a Pingdom integration on our page. 

When I click on "Reauthenticate now," hoping that it will clear the alert, it takes me to a list of potential 3rd party metrics vendors. There is no way to get rid of the bar from there, either.

Help?

[Andy Heinzer · Accepted solution]

Hi @inger.klekacz 

Sorry to hear about this problem.  I created a support case based on your comments here.  You can see that ticket over in https://getsupport.atlassian.com/servicedesk/customer/portal/47/SPSP-24499

I believe that our support team will need to make a change to remove this banner from your view.

Regards,

Andy

[Brant Schroeder]

@Andy Heinzer Thanks!

[Brant Schroeder]

I will reach out to Atlassian as I think they will need to remove it. 

[inger.klekacz]

@Brant Schroeder thanks for following up on this, but we actually have no Pingdom account anymore. We canceled our account. So I can't log in to get an updated API key. There should be an option within Statuspage to disable a metrics vendor that doesn't require being logged into that vendor account.

[Brant Schroeder]

@inger.klekacz Looks like you are using the legacy API.  Follow these instructions to fix the issue.

• https://support.atlassian.com/statuspage/docs/update-your-pingdom-account/
• https://support.atlassian.com/statuspage/docs/add-a-pingdom-metric/