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Formatting the Status Page

Rajiv GopalakrishnaRao September 12, 2023

Are there any best practices for formatting the Statuspage? We have email integration and the formatting looks odd.

1 answer

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2023

Hello @Rajiv GopalakrishnaRao ,

Yes, you can customize the email notifications by navigating to Your page > Customize page and email > Customize email > Save email customization.

Please refer to this document link for the detailed steps on this.

Best,
Shashwat

Rajiv GopalakrishnaRao September 29, 2023

@Shashwat Khare - Basically I have integration between Opsgenie to Statuspage. In Opsgenie the incidents get created from source Email. That is displaying into the status page. It has large white space between the body and Signature. I have to edit the description in the status page.

Abhay Sarraf
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2023

Hey @Rajiv GopalakrishnaRao 

Can you provide a screenshot of such an email? 

Rajiv GopalakrishnaRao October 12, 2023

I had call with support team. Looks like when sending email to Opsgenie to create incident, the format should be in plain text. By that way it will remove all the whitespace.

Like Shashwat Khare likes this

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