Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Failed Webhook not posting to fallback Email

Hi Team,
Currently we are trying to configure and test Webhook features for incident managements. The status page documentation saying if it fails to post on to webhook endpoint, it will post information to email to let subscriber know. But its not working in our scenario.

So I hav few query
a. In case of failure, what http status Status page expects from webhook endpoint in order to trigger fallback email. ?

Use Case - We are responding 304 from middleware to endpoint and its not sending email. We hav also tried with 4XX and 5XX
still same behabiour and email not received.

b. What would be use case scenario in which failed webhook will send email to associated email ID as per snapshot attached ?3xx_webhook_doc.pngendpoint_webhook.png

1 answer

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 14, 2023

Hi @himanshu70 ,

Thanks for reaching out to community. It could be that we are sending the email, it might just not be reaching you. It could be that it's being rejected by your email server or something similar. 

It's best to submit a ticket via so we can look further into this! Could you make sure you include the email address in question in the ticket info? 

- Abraham, Statuspage Support 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events