Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to use the email automation to parse out the body and post it to the status page? To give some context, We would like one of our sales directors to be able to post to the status page without giving him access to the portal. Our thought is that we can give him the component address, have him set the status. What I can't find is if we can have a message post to the portal. For example:


To: enter component address here.

cc: all

subject: DOWN

Body: IT has identified an issue with one of the core systems and is working to fix the issue. 



1 answer

0 votes

Hi @Kyle Hilbert -

Thanks for reaching out! The email automation currently only updates the corresponding component. You will need to separately create an incident if you would like to describe what is happening to your service/component. This means that your Sales director will need to have access to Statuspage in order to create an incident and update the corresponding component. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

2,000 views 5 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you