Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,461,714
Community Members
 
Community Events
176
Community Groups

Email notifications issues

I am receiving more and more complaints from users not receiving email notifications after Dec 15th (AWS outage). is anyone else experiencing the same thing?

The workaround for this is just unchecking and checking back any subscribed components to start receiving emails again. 

 

Thanks

2 answers

1 accepted

1 vote
Answer accepted

To give an update to everyone. it appears that the issue was on our email delivery service. We were returning failed messages back to statuspage causing them to mark our domain hard down. 

I missed the "quarantine" status on the audience list page because I was looking at each user and the interface only shows "quarantine" status on the list view but not on the user detail view. 

0 votes

Hi @Paulam Chang ,

Did you check with Atlassian Support already? Did you hear anything from them?

yes, it ended up being something on our end

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events