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Disable notification when editing the scheduled maintenance's date/time

Christine Virata-Stone
Christine Virata-Stone Oct 03, 2023

Is there a way to prevent a notification from going out to subscribers when the scheduled maintenance date/time are modified? I tried unchecking the 'Send Notification' option, however a notice still appears to go out.

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Shashwat Khare
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 05, 2023

Hey @Christine Virata-Stone ,

I'm from the Statuspage support team and here to help! :) 

Yes, unfortunately, deselecting this option to "Send notifications" doesn't work as intended and still sends out the notification when editing a scheduled maintenance.

We do have an ongoing ticket for this issue with the Statuspage Engineering team to get towards a fix.

I appreciate your kind patience and cooperation :) 

Best,
Shashwat

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Christine Virata-Stone
Christine Virata-Stone Oct 06, 2023

Thanks Shashwat for the information and confirming what I've observed is not expected behavior. Is there an estimate when this issue will be addressed? 

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Shashwat Khare
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 10, 2023

@Christine Virata-Stone I don't have an exact ETA on this, unfortunately, however, rest assured that we're working on it.

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