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Customer Advocate Team Email?

JJohnson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2023

Hey I put in a few tickets to migrate my public page to an audience specific page and was told that the Customer Advocate Team would reach out to me to work out the details but they never did. I tried updating the ticket several times but get no response. I tried putting in a fresh ticket a week ago and still haven't heard anything. 

Is there any way to escalate this ticket and get this done? or does someone have a contact email to the Customer Advocate Team so I can reach out directly? 

1 answer

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Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2023

Hi, @JJohnson  Could you share the reference id for your Customer Advocate ticket? I would be happy to followup and ensure its in the right place.

Thanks so much!

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