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Component status "Degraded performance" is not marked permanently

Siddharth Verma
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January 26, 2024

When a component is marked "Degraded performance", it shown on UI. After marking component "Operational", check history of component and there is no sign of it being having "Degraded performance" in the past. 

Unlike "Major Outage" status,  which can be seen in component past timeline.  

Screenshot 2024-01-26 at 10.50.04 AM.pngReferring to the attached screenshot, Can I see "Degraded Performance" in historical uptime timeline. 

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Egor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2024

Hey Siddharth,

Thanks for reaching out to Atlassian Community! 

The idea is that "Degraded Performance" is not considered an outage, that's why it's not shown on the uptime history. 

This is correct if you set your incident to a major outage, then you'll see it as a downtime on your history graph. Please see the following article explaining how all the statuses work - https://support.atlassian.com/statuspage/docs/top-level-status-and-incident-impact-calculations/ 

I hope this helps, please let me know if you have any other questions. 

Best Regards,
Egor

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