Component appearing in multiple Component Groups

[John Walker]

Hi - searched and can't see anything on this.

I wanted to know if there is any capability for a COMPONENT to be included in several COMPONENT GROUPS.

We have common components that are consumed within our Products (the component groups).  It's difficult to manage across the many Products/Component groups when there is an impact on the child component.

Any ideas if this is possible (tried on the UI and doesn't seem to be) but open to hear any suggestions from statuspage experts.

Thank you 

[Talar Pavlovic]

Hi there John, 

Thanks for writing in to Statuspage Community, I'm Talar from the Atlassian team, happy to help.

At this time a single component cannot be added to multiple groups - having said this, we have a feature request in place with our product team requesting the option to be added. I have gone ahead and added your request to this ticket. 

If you'd like to share your use-case we may be able to suggest another way for you to achieve your goal. If you prefer to share your use-case privately please feel free to reach out and create a ticket and we can assist you further :) 

Regards,
Talar

[Tim Dolson]

We have the same exact scenario as described by @John Walker where a Component (Product) can be a member of multiple Component Groups (i.e. sales packages).  Our support team needs to be able to update a Component just once and have all Component Groups updated.

While you're at it, please make it possible to share a Component across, for example, internal and external pages. Piece of cake, I'm sure. :)

[Talar Pavlovic]

Hey there Tim, 

Thanks for the suggestions - I'll pass this onto our product team! 

We're always happy to hear from our customers and hear what features they'd like to see added to our products :) 

Regards,
Talar 

[Tim Dolson]

Thanks, Talar.  Is it possible for me to track the feature request that you have in place to address this?

Tim

[Talar Pavlovic]

Hey Tim, 

Our feature requests are internally facing - if you wanted an update, you would always set up a ticket with us at https://support.atlassian.com and we'll be happy to check on its progress for you! 

Regards,
Talar 

[Tim Dolson]

Talar,

Does Atlassian provide an avenue by which a customer can fund product (not custom) development for something like this?

Tim

[Talar Pavlovic]

Hey Tim, 

Short answer, no. 

However, you could have a chat to one of our Atlassian Partners about putting together a custom solution for you. 

Hope that helps! 

Regards,
Talar

[Robert Wen_Cprime_]

Hello, @Talar Pavlovic !

I too have a client that is interested in this functionality, especially since they are on the Enterprise plan.  Please let me know how I can follow the feature request.

[Tim Dolson]

@Robert Wen_Cprime_ :) don't forget to vote...early and often :D for this.

[Talar Pavlovic]

Hey there Robert! 

Thanks for writing in to Community!

At this time the request is internally facing, but if you wanted to pop through a ticket to ask about its progress, we'd be happy to check in with our Engineering Team for you.

Regards,
Talar 

[Uthayan Nadarajah]

Hello Atlassian team,

Is there any update on this feature?

Thanks,

[Talar Pavlovic]

Hi there Uthayan, 

Thanks for writing in to Community! 

At this time, the Engineering team is still gathering interest for this feature - as such it's not on the roadmap at this point. 

Regards,
Talar