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Hello,
Each of the 4 statuses of an Incident and Maintenance has a default message.
for example, Incident status is "Investigating" and the message is "We are currently investigating this issue"
How can I change this default messages for each status without having to change it every time I create an incident?
Thanks.
Hi Petar! Welcome to the Community!
You can customize messages for the customer in
project settings --> customer notifications
In this section you can change the default messages or create new one.
Hope it helps.
Best,
Alberto
Hi Alberto,
Thanks for the help but i dont have anything called project settings in the statuspage settings
Regards,
Petar
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Hi Petar,
if you have the administer project permission you should see the project settings section, in the left side menu in the project.
Best,
Alberto
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