Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Can you add System Metric for your Atlassian Stack on Statuspage?

Howard Nedd
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Mar 15, 2022

We have currently setup several components on our statuspage, mainly focusing on our Atlassian stack: Jira, JSM, Confluence & Opsgenie.

Is there a way to also add system metric for these components?

I currently only have the option to add the following 3rd parties:


Within the Metrics tab you can use to add your own data. Is this possible for the products mentioned above?


1 answer

1 vote
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 16, 2022

Hi @Howard Nedd ,

This is Darryl. I am here to help. 

Please note that the System Metrics feature is a way for your monitoring tools to report the metrics of your target services/platforms to your Statuspage via API POST requests.

The common purposes for System Metrics are set to monitor:

  • API response time

  • Web server uptime

  • Average time an outbound request sits on a queue

  • Max time an incoming piece of data sits on a queue before ingested

  • Average time before first reply on customer support requests

  • Current exception rate of all requests

With the Third-party data sources, Statuspage accepts the metrics data reporting from your own monitoring platforms including Pingdom, New Relic, Librato, and Datadog to monitor your target services/platforms.

Documentation of System Metrics

The target services/platforms that you would like to monitor are the Atlassian stacks which are all running & health-maintaining on Atlassian Cloud, which makes the System Metrics may not be ideal in this case. 

The feature that I would recommend to you is the Third-party Components.

With that feature, you can add and subscribe to the Atlassian stacks as your Components to keep posted with the statuses officially updated by Atlassian.

I have just confirmed, this feature includes Jira, JSM, Confluence, and Opsgenie.

Hope this helps.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events