Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't create Statuspage trial account using existing Atlassian account/site


I'm trying to add Statuspage product to an existing Atlassian site and getting error

Steps to reproduce: click to "Get it free" button

- see my current Work email and Your site, click "Agree and start now" button

- redirected to the statuspage login (, there is a popup "Your account isn't linked to Atlassian yet :("

- can't log in using Atlassian's login/password

1 answer

0 votes

Hi @Dmitry Vlasov

It will be best to get this request into our support team. You should be able to login at and provide us with the relevant information in order to look into this for you. There could be a chance that the SP product already exists within the Atlassian cloud site. You can confirm this by logging in at

We look forward to hearing from you and working with you on this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

2,414 views 6 20
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you