Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Can't create Statuspage trial account using existing Atlassian account/site

Dmitry Vlasov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 30, 2021

Hi, 

I'm trying to add Statuspage product to an existing Atlassian site and getting error

Steps to reproduce:

https://www.atlassian.com/software/statuspage click to "Get it free" button

- see my current Work email and Your site, click "Agree and start now" button

- redirected to the statuspage login (https://manage.statuspage.io/login), there is a popup "Your account isn't linked to Atlassian yet :("

- can't log in using Atlassian's login/password

1 answer

0 votes
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 1, 2021

Hi @Dmitry Vlasov

It will be best to get this request into our support team. You should be able to login at support.atlassian.com and provide us with the relevant information in order to look into this for you. There could be a chance that the SP product already exists within the Atlassian cloud site. You can confirm this by logging in at admin.atlassian.com

We look forward to hearing from you and working with you on this.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events