Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,863
Community Members
 
Community Events
168
Community Groups

Can't create Statuspage trial account using existing Atlassian account/site

Hi, 

I'm trying to add Statuspage product to an existing Atlassian site and getting error

Steps to reproduce:

https://www.atlassian.com/software/statuspage click to "Get it free" button

- see my current Work email and Your site, click "Agree and start now" button

- redirected to the statuspage login (https://manage.statuspage.io/login), there is a popup "Your account isn't linked to Atlassian yet :("

- can't log in using Atlassian's login/password

1 answer

0 votes

Hi @Dmitry Vlasov

It will be best to get this request into our support team. You should be able to login at support.atlassian.com and provide us with the relevant information in order to look into this for you. There could be a chance that the SP product already exists within the Atlassian cloud site. You can confirm this by logging in at admin.atlassian.com

We look forward to hearing from you and working with you on this.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Statuspage

New feature: Slack notifications for Statuspage

We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...

3,339 views 8 20
Read article

Atlassian Community Events