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Can't create Statuspage trial account using existing Atlassian account/site


I'm trying to add Statuspage product to an existing Atlassian site and getting error

Steps to reproduce: click to "Get it free" button

- see my current Work email and Your site, click "Agree and start now" button

- redirected to the statuspage login (, there is a popup "Your account isn't linked to Atlassian yet :("

- can't log in using Atlassian's login/password

1 answer

0 votes

Hi @Dmitry Vlasov

It will be best to get this request into our support team. You should be able to login at and provide us with the relevant information in order to look into this for you. There could be a chance that the SP product already exists within the Atlassian cloud site. You can confirm this by logging in at

We look forward to hearing from you and working with you on this.

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