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Can I use group email / distribution lists for subscription?

Akhil Malik
Akhil Malik Oct 27, 2020

Hi, 

We are vetting this solution for our organization, while everything works like a charm one major road block for us is to have group emails / distribution lists being added to the subscribers list. 

If there is a work around please let me know. 

Thanks, 

Akhil 

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Mark Campbell-Vincent
Mark Campbell-Vincent
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 29, 2020

Hi Akhil -

Welcome to the Statuspage community! We strongly recommend against using distribution lists for subscriptions. The reason is that any recipient on the distribution list would have the unsubscribe button, and clicking it would remove the entire distro list. There currently isn't a way to disable the unsubscribe link that the recipients see. You can refer to this information here: https://support.atlassian.com/statuspage/docs/enable-subscribers/

 

Hope this answers your question.

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