As a current user of StatusPage, we need to start using SAML authentication. Is there a workaround to login incase on an IDP outage? Could I setup one "master" user which can login via username/password instead?
If not, what would one recommend in such a situation?
Thanks for reaching out about this!
Before configuring SAML single sign-on, you can create an Atlassian account that you can use to access your organization even if SAML has been mis-configured or down.
You can read more about this here.
While legacy Statuspage authentication does not allow for a single user to remain outside of the enforced SSO restriction, it is possible within Atlassian Access.
In the SAML setup guide for Atlassian Access there is a section titled "Before you begin" that contains some useful information on this exact topic -
Before configuring SAML single sign-on, create an Atlassian account that you can use to access your organization even if SAML has been mis-configured. This account:
So while you could always add a generic gmail address for accessing in case of emergencies, I'd suggest using a different domain that might be owned by your company that isn't claimed so that it can authenticate using Atlassian account credentials.
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. Th...
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