As a current user of StatusPage, we need to start using SAML authentication. Is there a workaround to login incase on an IDP outage? Could I setup one "master" user which can login via username/password instead?
If not, what would one recommend in such a situation?
While legacy Statuspage authentication does not allow for a single user to remain outside of the enforced SSO restriction, it is possible within Atlassian Access.
In the SAML setup guide for Atlassian Access there is a section titled "Before you begin" that contains some useful information on this exact topic -
Before configuring SAML single sign-on, create an Atlassian account that you can use to access your organization even if SAML has been mis-configured. This account:
So while you could always add a generic gmail address for accessing in case of emergencies, I'd suggest using a different domain that might be owned by your company that isn't claimed so that it can authenticate using Atlassian account credentials.
Thanks for reaching out about this!
Before configuring SAML single sign-on, you can create an Atlassian account that you can use to access your organization even if SAML has been mis-configured or down.
You can read more about this here.
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