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Attach files to scheduled maintenance or incidents

Is there any way to attached a PDF to a scheduled maintenance?

We have maintenance notes that go along with the maintenance window it would be handy to be able to attach these to the status page so end users can view them. 

 

It would also be helpful to be able to have the function to add attachments to any incidents. For example if we are experiencing a specific error we can provide the end users a print screen of this. Can this be done?

1 answer

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Hello @Liam Martin 

Thank you for contacting Atlassian Community!

With the current product design, we don't have the ability to attach files to incidents or maintenance details. The best workaround to do this would be to upload the document/file to a central & accessible location and add the document/file URL in the incident/maintenance message.

Please note we do have a feature request open with our engineering team to be able to achieve this request. STATUS-75 is the feature request ID for your reference. 

Please let us know if you have any further questions. We will be happy to assist.

 

Regards

Mubeen Mohammed

Cloud Support Engineer

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