Atlassian user as Statuspage subscriber

[JS]

When I add a user to my Atlassian site, using admin.atlassian.com, is it possible to give that user subscription access to my private or audience-specific Statuspage?

I want the user to be able to log in to both our service desk and Statuspage using their Atlassian account.

[Jesse Klein · Accepted solution]

Hello there,

This is Jesse from the Statuspage support team. Thanks for the question about users. The users through admin.atlassian.com are separated from adding subscribers with the pages.

If you want to have this user setup to be an admin in Statuspage and have access to the service desk, this can be accomplished by giving the user the correct group permissions within admin.atlassian.com

If, however, you want them to have access to the service desk and be a viewer of Stautspage, you wouldn't be able to use admin.atlassian.com to accomplish this. Statuspage page viewers are entirely managed within the product so if you needed to go this route, you would need to do it separately. Please let me know if you have any questions about this.

Regards,
Jesse