Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,557,117
Community Members
 
Community Events
184
Community Groups

Alternate to cmp_ tag for Opsgenie

I am integrating Opsgenie with StatusPage. I would like to have a component status updated when an alert comes in.

I have found the details on adding a tag like cmp_API:major_outage (kb here https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-statuspage/#section-changing-componentincident-statuses-via-alert-tags-optional) This works fine but the character limit of 50 and also parenthesis not being allowed causes long component names or names with parens to not update. I would like to instead use the components api id if possible but haven't found any documentation on what tag syntax statuspage accepts.

 

Thanks

1 answer

1 accepted

0 votes
Answer accepted
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 17, 2022

Hi @Jake Parker,

This is Darryl. I am here to help. 😀

Understand that you would like to know if there's any workaround to avoid hitting the character limit of 50 (and also parenthesis usage the prohibited) when updating the Status of the Statuspage Component from Opsgenie incorporating the Statuspage integration.

Unfortunately, this is not feasible in the current design as it's the only acceptable format for this integration.

Feature Request

We understand this has brought you inconvenience in your operation and we do have an existing feature request for this request, OPSGENIE-475.

Please vote for it and set yourself as a Watcher to receive the latest updates.

Please note that our Product team reviews all Feature Request (FR) together and they prioritize those with higher demand to be implemented first and any FR will take months until is ready since it needs to go through Design, Development, Testing, and rolling out to Production.


Thank you very much for your feedback in helping us improve Opsgenie and the integration with Statuspage.

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Thank you for the answer and pointing out the feature request. I have voted on it as suggested. Have a great day.

Like Darryl Lee likes this
Darryl Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 20, 2022

Hey @Jake Parker,

No problem at all and glad to know my comment is helpful. 😀

Have a great day and enjoy using Opsgenie!

Kind regards,
Darryl Lee
Support Engineer, Atlassian

Like Jake Parker likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events