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Adding components for existing subscribers through Import

Yojana Joshi March 28, 2024

If I have existing subscribers in status page and I want to add one more component to their subscription in bulk using "Import" feature, do i have to specify all the component IDs they are/will be subscribed to? or just specifying the new component ID next to the email address enough for Status Page backend to understand that it has to append / add it to the existing subscription?

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Kevin Paulovkin March 28, 2024

Yes, you will need to include All the component IDs they should be added to, including the ones they were already subscribed to. Using the bulk import feature overwrites, it doesn't append.

Unfortunately, when exporting Subscribers it's not in the same template that is needed to Import. It just has columns for each component, and "X"s indicating if the user is subscribed. This makes gathering all the component IDs more time consuming.

Yojana Joshi March 28, 2024

Alas! thanks a lot for the quick response Kevin! 

Like Kevin Paulovkin likes this

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