Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Adding Page logo results in an error


I have tried to add a logo to my statuspage but I get an error every time. The file is a .png and the size is 256x347px. Is anyone else having this issue? 

Do you have to have a custom domain set up in order to add a logo because that I don't have yet as we are still testing the side. We do have the Business Plan and I do know that we need a custom domain to customize the page via CSS but does this also apply to the adding of a logo?


PetarLogo error.PNG

1 answer

1 accepted

0 votes
Answer accepted
Jesse Klein
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2022

Hello Petar,

Thanks for your question around adding a logo. I think the only time I have seen this issue is if there is something blocking filestack. Since we use them as a third party, we sometimes get issues where it is being blocked by a firewall and is causing that error. That would be the first thing I would check when trying to upload the image. If that is the case, allow listing filestack should resolve the issue.

You should not need anything else to accomplish the upload.

Hopefully that helps get you in the right direction. I hope you have a great day!


Somehow it work suddenly without me having to change anything. Thanks for help 

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events