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Add fields to email

Hi, I would like to add additional fields to the email and add bold headers 


Incident Start time


Incident End time


Incident Impact


Is this possible

1 answer

0 votes
Guilhem Dupuy Community Leader Oct 08, 2020

Hello Rory,

I suggest that you create an Automation rules in order to generate your e-mail.

You'll be able to use Smart Values to display the fields you need. You can try {{issue.startTime}}, {{issue.endTime}}, and {{issue.impact}}.

You'll find more information about the smart values using the following link if needed : 


Let me know if it helped or not,


Hi Guilhem,

Thanks for the reply. I'm not sure that is relevant to Statuspage? 


It is the email notification in status page I want to add fields to


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