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Add fields to email

Hi, I would like to add additional fields to the email and add bold headers 

e.g.

Incident Start time

 

Incident End time

 

Incident Impact

 

Is this possible

1 answer

0 votes
Guilhem Dupuy Community Leader Oct 08, 2020

Hello Rory,

I suggest that you create an Automation rules in order to generate your e-mail.

You'll be able to use Smart Values to display the fields you need. You can try {{issue.startTime}}, {{issue.endTime}}, and {{issue.impact}}.

You'll find more information about the smart values using the following link if needed :

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ 

 

Let me know if it helped or not,

Guilhem

Hi Guilhem,

Thanks for the reply. I'm not sure that is relevant to Statuspage? 

 

It is the email notification in status page I want to add fields to


Thanks

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