Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Add fields to email

Rory McGauran October 8, 2020

Hi, I would like to add additional fields to the email and add bold headers 

e.g.

Incident Start time

 

Incident End time

 

Incident Impact

 

Is this possible

1 answer

0 votes
Guilhem Dupuy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 8, 2020

Hello Rory,

I suggest that you create an Automation rules in order to generate your e-mail.

You'll be able to use Smart Values to display the fields you need. You can try {{issue.startTime}}, {{issue.endTime}}, and {{issue.impact}}.

You'll find more information about the smart values using the following link if needed :

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ 

 

Let me know if it helped or not,

Guilhem

Rory McGauran October 8, 2020

Hi Guilhem,

Thanks for the reply. I'm not sure that is relevant to Statuspage? 

 

It is the email notification in status page I want to add fields to


Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events