Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers about how you approach communicating with users about incidents.
The first getting started guide is a quick introduction to Statuspage: Statuspage is a tool that helps you communicate with your users about incidents (outages, performance issues) and scheduled maintenance. Read the getting started guide and chime in below!
If you're a current Statuspage user, which team is responsible for updating the page? If you're not a current Statuspage user, what are you doing now to update your users about incidents?
Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with custo...
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