Meeting notes automation: issue with Microsoft Teams and Confluence Cloud

[Veronica Riccio]

Hello, I've read the Use Microsoft Teams and Confluence together but I am stuck at point 5 under 'Use Confluence during a Teams meeting'. I don't see any plus sign on my side, so I have not been able to make use of Confluence Cloud during meetings, to make sure all notes are stored in Confluence.

Additionally, I've created an automation for the newly published meeting notes to be automatically sent via email to my team. This also doesn't work (which might be related to the fact that I was not able to make the above work to begin with).

Could anyone help out? 

[Peggy Graham]

Hi Veronica,

For using Confluence during a Microsoft Teams meeting, I found this video that I thought might answer your question.  Please take a look at this: Confluence Cloud for Microsoft Teams App Demo and let me know!

While I was checking on this, I found another demo video created by Microsoft on using Teams and Confluence together: How to use Confluence Cloud in Microsoft Teams.  It doesn't address meetings specifically, but still had some great content.

For the automation issue, can you please go into your automation audit log and see if there's any error messages there?  That would give us some hints as to what is going on...

Thank you!

--Peggy

[Tomislav Tobijas _Koios_]

Hi @Veronica Riccio ,

On top of what Peggy said, you can also 'start fresh' directly within the Teams meeting. As for this step 5:

5. Open the meeting and click + in the top right.

It's actually referring to '+' symbol for Apps button/option within the meeting. From there, you should be able to select the Confluence app. ℹ️ In case you cannot add an app, or you don't see an Apps option at all, I guess it would be best to reach out to your Teams/Microsoft admin as they could probably provide necessary permissions to do so.

Cheers,
Tobi