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unable to install source tree 2.3.5.0

parthiban.m
parthiban.m Nov 07, 2018

Hi Team,

I am trying to install source tree 2.3.5.0 in windows 8 version, while installing if i click existing account i am getting "something went wrong message" 

internet explorer version 10

I have done all settings changed in explorer as mentioned in the community

Please treat as high priority and provide solution ASAP.

Regards,

Parthiban M

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minnsey
minnsey Atlassian Team Nov 07, 2018

Hi

You need to make sure Internet Explorer is configured correctly.

Best advice for configuring IE for registration is as follows:

  1. open Internet Explorer
  2. open the Developer tools, f12
    1. set the Browser Mode 10
    2. set the Document Mode Standards
  3. open Cog/Internet options
    1. ensure the following settings are enabled
    2. Misc/Access data sources across domains
    3. Misc/Allow META_REFRESH
  4. Scripting/Active Scripting

Alternatively use v 3.0.8 which doesn't rely on internet explorer

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