Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

remote: Invalid username or password

Unable to login with Bitbucket using Sourcetree for the following error messages:

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
fatal: HttpRequestException encountered.
An error occurred while sending the request.

remote: Invalid username or password
fatal: Authentication failed for ''

I followed the instructions to reset password in Bitbucket, login to Bitbucket and validate the in SourceTree Tools >> Options >> Authentication delete creds then re-add as Hosting Service Bitbucket, Hose URL, Preferred Protocol HTTPS, Authentication Basic, Username CBL_deborah_morrison clicked Refresh Password and entered successfully then the Authentication OK message appears bottom left.  But when try to PULL repository, get the error messages above.

1 answer

1 accepted

0 votes
Answer accepted
Gonchik Tsymzhitov
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 14, 2019

The info was useful but did not resolve credential issue.  It was necessary to uninstall and remove all registry entry references of SourceTree/Atlassian.  Then installed fresh, re-cloned and now credentials stored correctly.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events