Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Connect Account" not working

When trying to connect my account in SourceTree, after logging in, I just see the mobile version of the website, with no way to continue. Has anyone else run into this problem? I'm running the latest version of ST.

Screen Shot 2018-08-17 at 11.47.12 AM.png

2 answers

I realize this is a bit old, but I am settings up a new work environment and ran into this issue. 


I was able to fix it by deleting SourceTree from my Applications folder, then deleting the "~/Library/Application Support/SourceTree" folder and also deleting "~/Library/Preferences/com.torusknot.SourceTree". Then redownloading it and trying again. 

0 votes
Manju Atlassian Team Aug 22, 2018

Please use Basic Authentication and provide an App Passwords generated in Bitbucket for the time being. We have a fix for this coming in the next release.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Sourcetree

Tip from the team: configure your repos for hosting goodness!

Supported Platforms macOS Windows We recently introduced support for additional hosting services such as GitHub Enterprise, GitLab (Cloud, Community Edition, Enterprise Edition), and...

7,236 views 5 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you