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pull on sourcetree takes forever

pushing pull (after commit) takes forever so I cannot pull new changes.

Even after updating to the newest version of  sourcetree 2.10.1

Please advice

thanksScreen Shot 2017-10-23 at 4.48.27 PM.png

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It happened in 2 versions - and the issue was that the connection to the server was not successful. I must say it was not mentioned anywhere...  

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 24, 2017

What happens if you attempt the same thing using Git's command line interface?

Also, what version of Sourcetree is that? (it's not 2.10.1 as that's a Windows one and the screenshot is from macOS)

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